Account Manager
We are MassiveMusic, the agency of record for some of the most famous brands in the world. As a trusted partner, we deliver everything a brand needs in the field of music, voice, and sound. Impactful strategies, sonic brand identities, and best-in-class compositions – we create this and much more thanks to our fervent passion for music combined with craftsmanship and scientific research. The ultimate goal? To make the world sound better while helping brands and agencies be more effective through the emotional power of sound. Our nifty creators and strategic thinkers can be found in offices and studios around the world.
Job Description
As Account Manager you are responsible for the day-to-day handling of multiple projects within your client portfolio of local and global brands. You work side-by-side with senior Account team members identifying work streams that you will independently run against clearly defined briefs, timing plans, budgets and KPI’s. You also help to identify new business opportunities with existing clients, working closely with seniorAccount Leads and Business Development to support account growth.
Your ultimate mission is to help brands use music and sound more strategically, efficiently and creatively –from music management and activations to sonic branding, ensuring that clients are satisfied. Together with a cross-functional team of creative strategists and producers, you proactively inspire our clients, consistently delight them with your attention and organisation, and build strong relationships, helping us to become a valued full service music partner in their roster of agencies.
People enjoy working with you because you bring smart thinking to the table and aren’t afraid to challenge others if you disagree or believe things could be better. If the work isn’t of the highest quality, you won’t let it leave the building. You have enthusiasm for music and enjoy collaboration with like-minded and self-motivated people. They enjoy working with you because you bring fresh ideas to the table and always have a proactive solution to any challenge.
Main Job Duties
- Support Senior Account team members in leading project teams from initial project brief through project completion across strategic, creative and implementation deliverables
- Effectively lead and/or support in client meetings and internal meetings (e.g. status meetings, project kickoffs, etc.), making important, relevant contributions, and well thought-through recommendations
- Build trust and relationships with clients via strong communication and excellent performance
- Prepare and update project briefs, timelines, status reports, presentation decks, and other supporting materials
- Effectively communicate with cross-functional teams and client partners to manage project details,
- process steps, timing, budget, and agreed-upon deliverables
- Receive client feedback on agency performance and creative work to recommend action to improve or maintain client satisfaction
- Work with other Account Leads to manage day-to-day workloads and ensure benchmarks are hit across all departments
- Where possible, identify opportunities for up-selling or cross-selling services across the clients you manage, working with the Account Director / Director of Client Services to support pitching for these opportunities
Massive Attitude
- Your work attitude is above and beyond
- You eat, breathe and sleep* music (*hopefully not while working)
- You are social and helpful not only to your colleagues but to everyone who comes our way
- You challenge yourself and the team to set the bar a little higher each time
- You like to be present at our Massive events and other industry related events & get-togethers
Employment
Full time. What do you get in return? Inspiration, knowledge, career development, on top of our financial package. You’ll also be working with an international bunch of remarkable musically-infused individuals.
On this note, please know that MassiveMusic is an equal opportunities employer. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, diversity of thought, disability, age, religion, belief, or sexual orientation. And if you need any specific adjustments to be made throughout our recruitment process, please feel free to let us know.
If after reading this you know this is the perfect role for you, please apply via THIS LINK and make sure you include your resume and a brief summary of the professional achievement you are most proud of to date.
Look forward to hearing from you!